Yes, depending on when you order. If you order during our business hours, you have until we close to make any changes. If it is after hours, you have until 10am EST the following day to contact us via email and make any changes.

Occasionally we offer that service either in Northern California, Arizona, or Las Vegas. We also travel to other places, so we keep our clients notified via Instagram or SMS.

No, we do not accept used bundles. All orders are final.

No, all purchases from Heaven'Le Beautie are final and non-refundable. We apologize for any inconvenience caused.

Shipping typically takes 1-5 business days depending on the weather.

We apologize for any inconvenience this may have caused. Unfortunately, once your order has been shipped, we are unable to make any changes to the shipping address. If the package is returned to us, we can resend it to the correct address with an additional shipping fee. Please contact us at [email] for further assistance.

Unfortunately, once an order has been shipped out and is in the possession of the shipping carrier, we are not responsible. Please contact the shipping carrier to further investigate the status of your order.

We strive to process all orders within 3-8 business days. Please note that due to a high volume of orders, our processing time may take up to 10 business days. We appreciate your patience and understanding.

Yes, our hair extensions can be bleached to a 613 color. However, we recommend that you seek professional advice before attempting this process.

Single donor hair is the highest quality of hair extensions available. It is hair that comes from one donor, ensuring that all of the hair is the same texture, color, and cuticle direction. This makes it the best choice for creating natural-looking extensions that blend with your natural hair. Heaven'Le Beautie only offers single donor hair for our customers, so you can be sure you are getting the best quality extensions available.

Raw Indian hair is a type of hair extensions that is 100% natural and unprocessed. It is sourced from India and is known to be of the highest quality. Raw Indian hair is thick, soft, and very durable. It can be styled and colored to create a look that is unique to you.

Raw hair can last up to 5+ years with proper care and maintenance. At Heaven'Le Beautie, we source only the highest quality raw hair to ensure that you get the most out of your hair extensions.

Raw Indonesian hair is a type of high-quality human hair that is sourced directly from Indonesia. It is unprocessed and contains natural cuticles. It is known for being soft, silky, and lightweight, and it is one of the most popular types of hair extensions available.

No, while raw hair is of the highest quality and often provides the most natural look, it does require more maintenance than other hair extensions. It is important to use quality hair care products and to deep condition the hair regularly to keep it looking its best.

No, our hair extensions are made from high-quality human hair and have been carefully processed to ensure that they remain tangle-free.